Get Help with Supportive Services for Veteran Families (SSVF)

Volunteers of America of the Carolinas, awarded the Veterans Affair's Supportive Services for Veteran Families (SSVF) program grant in 2013, now serves veterans in 27 North Carolina counties.

The goal of the SSVF program is to promote housing stability among very low-income Veteran families who “but for" case management services and in some cases temporary financial assistance would not have housing stability. While encouraging Veterans' personal strengths, SSVF uses a housing first approach designed to produce an immediate desired result: housed Veterans and their families. By connecting veterans to resources and services the SSVF staff seeks to prevent homelessness. When homelessness does occur Volunteers of America makes it a mission that such an episode is short-lived. Case Managers may assist SSVF participants with accessing VA and other benefits, which may include:

Health care services Fiduciary and payee services
Daily living services Legal services
Personal financial planning services Child care services
Transportation services Housing counseling services

Case Management may be the valued service needed to reduce a barrier keeping a Veteran and his or her family from obtaining or remaining in housing. However, time-limited payments to third parties (e.g., landlords, utility companies, moving companies, and licensed child care providers) may be accessed if these payments help eligible Veterans' families stay in or acquire permanent housing on a sustainable basis.

Veteran eligibility includes:

  • Veteran with a discharge other than dishonorable
  • A signal person or family in which the head of household, or the spouse of the head of household is a Veteran
  • Very low income of less than 50% of the area median
  • Currently homeless or currently residing in permanent housing and in danger of becoming homeless (restrictions apply)
  • Timing out of transitional housing

Through our three North Carolina office locations and intentional outreach, Volunteers of America reaches out to Veterans who face barriers to stable housing. To determine eligibility or for more information you may call the office closest to you:

Durham, NC 919-530-1100
Raleigh, NC 919-831-9042
Rocky Mount, NC 252-985-0230
Counties of Service :

Alamance, Caswell, Chatham, Durham, Franklin, Granville, Harnett, Johnston, Lee, Person, Orange, Randolph, Rockingham, Wake, Bertie, Edgecombe, Martin, Nash, Northampton, Halifax, Hertford, Pitt, Vance, Warren, Washington, Wayne, and Wilson

A veteran may also contact a local area VA Medical Center to ask about SSVF services within or outside the above service areas. At the Durham VA Medical Center VA (DVAMC) you may call 919-286-0411, Extension 7065.

VOAC SSVF Program partners with Wheels 4 Hope. Your donations may help a Veteran in our program receive a vehicle.

“With the addition of these crucial resources, communities across the country continue an historic drive to prevent and end homelessness among veterans,” said Matthew Doherty, Executive Director of the U.S. Interagency Council on Homelessness. “The SSVF program gives veterans and their families the rapid assistance they need to remain in permanent housing or get back into permanent housing as quickly as possible.”